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Cracking down on broken promises

O

ntario home builders will have to come clean about the tentative nature of closing dates, and will lose a five-day grace period allowed them for unforeseen delays, under new regulations being proposed by the industry's regulating body.

"There will be greater transparency about closing dates and the consequences of missing them," former Supreme Court Justice Frank Iacobucci, who headed a special committee on closing delays for Tarion Warranty Corp., told a media briefing at which recommended rule changes were unveiled this week.

"Late closings have become one of the most troubling issues for consumers, and for the industry too," Tarion president Greg Gee told reporters.

Surveys of home buyers by J.D. Power and Associates found that home readiness was their number one concern and chief complaint in the past two years.

The Tarion committee was struck on the request of Ontario's government services minister, Gerry Phillips. The committee will continue hearing submissions until November, but the Tarion board has already approved the new regulations in principle.

The committee, which had nine members from the development and building industries, one from the Consumers Council of Canada and one from Mr. Phillips's ministry, recommended that:

"[The changes] will give home buyers sufficient time to organize their affairs," said John Terry, a lawyer who spoke on behalf of the Consumers Council at the briefing.

The Ontario Home Builders Association said it supported many of the proposals, but expressed concern that the root causes of delay were not addressed.

"There are many helpful changes . . . that will help avoid unfulfilled expectations by consumers in their purchase of a new home,< OHBA president Brian Johnston said in a release. But he added that "there are systemic delays throughout the planning process that involve both municipal governments and other bodies that must be reviewed and resolved."

New regulations are not expected to become law until the middle of next year.

October 14, 2006 in New in New Homes | Permalink

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